Privacy Policy
This policy explains how Theroy Spa collects, uses, and protects your information.
Who We Are
Theroy Spa (“we,” “us,” or “our”) provides an online booking experience at https://theroizeit.com.
Information We Collect
- Contact information: name, email address, phone number, and mailing address.
- Account information: login credentials and account preferences.
- Appointment information: booking history, preferred services, and notes relevant to your visit.
- Technical information: IP address, browser type, and basic usage data collected through cookies or similar tools.
How We Use Your Information
- To create and manage your account.
- To schedule and manage appointments and services.
- To send appointment confirmations, reminders, and important service updates.
- To respond to your questions or support requests.
- To improve our services, website, and client experience.
SMS Text Messaging
When you register at https://theroizeit.com/register.php, you may choose whether to receive SMS text messages from us.
- If you opt in, we may send appointment confirmations, reminders, booking updates, and occasional service announcements or promotions related to Theroy Spa.
- Message frequency varies based on your appointments and interactions.
- Message and data rates may apply.
- You can opt out at any time by replying STOP. You may also reply HELP for assistance.
How We Share Your Information
We use trusted service providers (for example, scheduling, payment, email, and SMS platforms) to help us operate our services and deliver messages. These providers may process your information only to perform services on our behalf and are not permitted to use your information for any other purpose.
Data Retention
We keep your information for as long as needed to provide services, maintain your account, comply with legal obligations, and resolve disputes. You may request that we delete or anonymize your information where legally allowed.
Your Choices
- SMS Opt-Out: You can stop receiving SMS messages at any time by replying STOP to any message we send.
- Email Preferences: You can contact us to limit or change certain communications.
- Account Updates: You can update your contact details by logging into your account or contacting us directly.
Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. No system can be guaranteed to be 100% secure, but we work to keep your data as safe as reasonably possible.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
[email protected]